Since it is a hard time for many, government has extended the moratorium period till next three months, August. However, many people are emailing their lenders for the same but not getting any response. It is happening more with non banking financial companies because they have their own approach. They give the moratorium based on their discretion.
In an interview with LiveMint, NBFC said that it is not essential for the lenders to offer moratorium according to their understanding with the RBI notification came. Also, they said that even though it is not compulsory, we still have given it to the borrowers who asked for the same.
The retail banking head said- “Irrespective of the language of the moratorium, the regulator has instructed all lenders to offer moratorium to whoever asks for it,”
However, if you are also stuck in such situation, you should be emailing the same to your company and it will help you like it helped others.